Offer
Provide additional details about the offer you're running.
FLASHSALE
Shipping & Handling
FREE INTERNATIONAL SHIPPING ON ALL ORDERS OVER USD 200
FREE SHIPPING IN HONG KONG & MACAU
Important Updates
Please note that, under current U.S.–China trade regulations, an import tax/duty of approximately 54% of the declared item value may be charged upon delivery for packages shipped via postal services.
To support our valued customers, we are happy to cover 50% of the total import duty cost. This means that once your parcel is delivered and the duty is paid, we will reimburse half of the amount charged by customs.
To receive the reimbursement, simply provide us with a copy of the duty payment receipt. We will then refund 50% of the duty directly to your original payment method via our secure payment gateway.
These charges are determined by U.S. Customs and collected by the courier or postal service at the time of delivery.
We sincerely appreciate your understanding and support. If you have any questions or need help with reshipping or the reimbursement process, please don’t hesitate to contact us.
Express Delivery
We ship worldwide from HK and aim to deliver your order as quickly as possible.
Easy Returns
Your satisfaction is our priority. Return items within 7 days if you're not satisfied.
Happy to Assist
WhatsApp us at +852-98456336
or email hello@angelajey.com
Shipping FAQs
Where do you ship from?
Orders are dispatched from India or Hong Kong via international tracked courier services.
How to track my shipment?
You’ll receive a dispatch confirmation email with tracking information after your order is processed.
How soon can I receive it?
Delivery typically takes 7–10 business days after payment confirmation. Delays may occur due to holidays or product availability.
Shipping Charges:
We offer free worldwide shipping on all orders over USD 200.
Who pays duties & taxes?
These are charged separately by customs at the destination country and must be paid to the shipping carrier upon delivery.
No P.O. Boxes
Please provide a residential or business address. We cannot ship to P.O. boxes.
Payment Failure
If your payment fails, we’ll notify you by email and retry after 5 days. If unsuccessful, your order will be cancelled.
Returns & Cancellations
Can I return my order?
Yes, within 7 days of receipt. Sale items and shipping fees are non-refundable. Email us for return approval.
Return conditions:
Items must be unworn, unwashed, and in original packaging with tags attached. Include your receipt in the return package.
Jewellery & Earrings:
Due to hygiene reasons, we do not accept returns on these unless the item is faulty.
Can I cancel my order?
You may cancel or change your order before dispatch. Please contact us immediately via email.
Processing time:
Returns are processed within 3–5 business days of receipt. Refunds may take up to 7 business days to appear.
Contact us
Have a question, or want a product recommendation? Get in touch.
